Selecting the right manufacturer is crucial when it comes to stretch wrap equipment. Purchasing such machinery is an investment, and you don’t want to spend your money, time, and other resources on equipment that doesn’t pay you back in the long run. That’s why a reliable stretch wrap equipment manufacturer is so important. Choosing a reputable equipment manufacturer will ensure the best possible results for your wrapping needs, from machine design to installation.
But how do you know which manufacturer to trust? Make an informed decision with these questions to ask your stretch wrap equipment manufacturer.
What Safety Features Come With the Equipment?
Safety is paramount in any manufacturing facility. That’s why it’s important to enquire about any safety features that come with your chosen stretch wrap machine. Does the manufacturer offer safety devices or features to protect your employees? Will they train you on best working practices, maintenance routines, or how to conduct regular safety checks? Safety is a priority in your facility, so it must also be a priority when partnering with a packaging equipment manufacturer.
What Is the Installation Process Like?
What the installation process entails is another important question to ask your stretch wrap equipment manufacturer. Do they offer installation from a certified technician through the manufacturer or their distributor network? Some machines are more difficult to install than others, so it’s important to know the level of support you can expect. Do they provide a step-by-step installation video if you choose to install a simple semi-automatic stretch wrapper yourself? Employee training and technical support also play a crucial role in the success of your equipment. A reliable manufacturer will help you through the entire implementation process—including installation, setup, and training—to ensure you get the most out of your equipment from day one.
What Kind of Maintenance Is Required?
Make sure to ask your manufacturer about equipment maintenance. Does your manufacturer provide a preventative maintenance program? Stretch wrap equipment that you do not maintain well can cause a significant decrease in productivity and a rise in overall costs. Inquire about the frequency of maintenance, the parts that require maintenance, and if you and your workers need any additional training. Doing so will help you get a better idea of the long-term costs of your machine so you can budget and prepare effectively.
Do They Include After-Sales Support?
Having a reliable after-sales support system in place is vital. That’s why it’s important to choose a manufacturer with a support team that is available to you whenever you require assistance with equipment maintenance, repairs, or replacements. Ask about policies for warranties and upgrades. You should also choose a manufacturer that offers fast emergency service and support in the event of machine downtime. The more reliable your suppliers’ services are, the easier it is to minimize downtime and keep your equipment running productively.
Choose a stretch wrap machine manufacturer that offers the expertise and service you need to reach new heights as a business. Visit Robopac USA today to learn more about our secondary packaging equipment, support services, and more.
